At Glass and Window Supply, we are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.
1. Collection of Personal Information
1.1 What Information We Collect
- Personal Identifiers: Name, address, email address, phone number, date of birth, etc.
- Financial Information: Credit card details, bank account numbers (if applicable).
- Sensitive Information: Information about health, race, ethnic origin, political opinions, etc. (only collected with consent and as required by law).
- Usage Data: Information on how you use our website, products, and services.
1.2 How We Collect Information
- Direct Collection: When you provide information directly to us via forms, phone calls, emails, or other direct interactions.
- Automated Collection: Through cookies, web beacons, and other technologies on our website.
- Third Parties: From third-party sources such as marketing affiliates, public databases, or social media platforms.
2. Use of Personal Information
2.1 Purposes of Use
- Service Delivery: To provide and manage our products and services.
- Communication: To send updates, newsletters, and promotional materials.
- Personalization: To tailor our services and offers to your preferences.
- Compliance: To comply with legal obligations and protect our legal rights.
2.2 Disclosure of Information
- Service Providers: We may share your information with third-party service providers who assist us in our operations.
- Legal Obligations: If required by law or in response to legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
3. Security of Personal Information
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, access controls, and secure storage systems.
4. Access and Correction
4.1 Accessing Your Information You have the right to access the personal information we hold about you. To request access, please contact our Privacy Officer using the contact details below.
4.2 Correcting Your Information If you believe the information we hold about you is inaccurate, incomplete, or out-of-date, please contact us to correct it.
5. Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. You can control cookies through your browser settings.
6. Overseas Transfers
We may transfer your personal information to overseas recipients if it is necessary to provide our services. We ensure that any overseas recipients comply with the APPs or are bound by similar privacy laws.
7. Complaints and Inquiries
If you have any concerns or complaints about our handling of your personal information, please contact our Privacy Officer. We will investigate your complaint and respond to you within a reasonable timeframe.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.
Contact Us
sales@glassandwindowsupply.com.au
This Privacy Policy aims to comply with the Australian Privacy Principles and the Privacy Act 1988 (Cth). If you have any questions or need further information, please feel free to contact our Privacy Officer.